PDEQ strives to identify and respond to environmental concerns in Pima County. For a description of the types of problems that PDEQ can address use the Types of Complaints tab above. To file a complaint either call 724-7400 and ask to speak to a Complaint Coordinator, or fill out our online Environmental Complaint Form. Be prepared to provide the following information:
The Complaint Coordinator will ask for your name, address and phone number when you call to report a complaint. Although this information is not required in order to file a complaint, the information does help PDEQ inspectors to verify complaint information and allows them to inform complainants of the status of complaint investigation activities.
The information that you give to the Complaint Coordinator or online complaint form will be forwarded to a PDEQ inspector for follow-up and resolution. Complaints which involve an immediate threat to human health receive the top priority.
An inspector will survey the suspected area where the incident occurred, look for evidence of the problem, and attempt to verify its cause. The inspector may need additional information from you, the complainant, in order to complete the investigation. If the inspector observes and documents a violation of applicable sections of Pima County environmental regulations, a Notice of Violation (NOV) will be issued to the responsible party. The time frames for investigations may vary because of the necessity for fairness and due process of law to all parties involved.
After the investigation, the inspector may contact you to discuss his/her findings (as long as you supplied contact information). If the problem occurs again at another time, you should call 724-7400 to report additional instances as they happen.
The following are examples of the types of complaints PDEQ can address under our regulatory authority.
PDEQ can respond to questions and complaints regarding the following:
We are sorry, but we can no longer take complaints for excessively polluting vehicles. The PDEQ Smoking Vehicle Hotline was discontinued due to cuts in state funding that supported the program.
In addition, PDEQ does not have the authority to investigate or address mold concerns inside residences or businesses. It is the property owner's responsibility to determine if mold is present and if so, to properly remediate it.
PDEQ in coordination with other state and local agencies is committed to addressing the serious threat posed by the spread of buffelgrass in the Sonoran Desert. The Pima County Board of Supervisors has recently adopted an ordinance to facilitate this effort. Please read the provided information on the link below, prior to submitting a complaint electronically or calling in your complaint @ 724-7400.Buffelgrass Information
33 N. Stone Ave., Suite 700
Tucson, AZ 85701
Phone: (520) 724-7400
Fax: (520) 838-7432