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  • Animal Protection Services

    Animal ProtectionOur 15 Animal Protection Officers (APOs) enforce leash law and licensing compliance, investigate complaints of cruelty and neglect, respond to bite complaints and rabies concerns and address noise and waste complaints. They also provide outreach and education throughout Pima County, providing assistance where possible to families who want to provide better care for their pets.
    You can contact Animal Protection Services Dispatchers by calling 520-724-5900, extension 4. Our 15 field officers respond to thousands of calls each month and calls are answered on a priority basis. Police assists, calls about cruelty, neglect, biting and potentially dangerous animals are responded to first.

    How to get help:

    Cruelty or neglect: Call 520-724-5900, extension 4 to report cruelty or neglect towards a cat, dog or other companion animal.

    Friendly free-roaming or loose dogs: By law, dogs must be confined to their owner’s property. If you find a friendly, stray dog please help keep pets out of the shelter by trying to locate the owner or taking the dog to PACC or a local vet to scan for a microchip. Due to the fact that PACC is at or near capacity most of the year, we rely on the community to help us keep pets out of the shelter.

    Stray dogs on school grounds: Please call 520-724-5900, extension 4. These dogs can also be brought to PACC during open hours.

    Aggressive stray dogs or any bite complaints of stray or owned dogs: Please call 520-724-5900, extension 4.

    Deceased animal pick-up: Call 520-724-5900, extension 4 to report dead animals on public property and along roadsides. PACC only picks up deceased cats, dogs and other companion pets.

    Pet waste complaints: Please see the Pima County process for making animal waste complaints.

    Noise complaints: Please see the Pima County process for making animal noise complaints.

    Any complaints in Marana or Sahuarita, please visit our FAQ page for appropriate contacts.

    To contact the Chief Animal Services Officer and Administrators of PACC directly, please use the website feedback form and we will respond within 24 hours.

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    Animal Care Center

    4000 N. Silverbell Rd.
    Tucson, AZ 85745

    (520) 724-5900

    HOURS:
    Weekdays: Noon - 7 p.m.
    Weekends: 10 a.m. - 5 p.m.

    Adopt a Pet at the Pima Animal Care Center
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