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  • Pima County Wireless Integrated Network (PCWIN)

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    In 2008, a 25-year-old man led police and sheriff’s deputies on a zig-zag car chase that began on the northwest side of Tucson and ended on Mount Lemmon, with one Tucson Police officer fatally wounded and two Pima County Sheriff’s deputies injured.  Throughout that deadly chase, police and deputies weren’t able to talk to each other on the same radio frequency. The incident highlighted a serious flaw in emergency communications that has now been corrected. 

    The new Pima County Wireless Integrated Network (PCWIN) system enables 55 Public Safety and Public Service agencies from Tucson to Ajo, from Sahuarita to Mount Lemmon, and from the Rincon Valley to Avra Valley, to talk to each other by radio in real time on a single system, regardless of their jurisdiction boundaries.

    For more information, please visit our pages on:


    PCWIN Logo

    PCWIN represents a quantum leap in technology and interoperability for the county’s law enforcement, fire service, and public works communities. For the first time the majority of the county’s public safety and public service organizations will be united on a single state-of-the-art network and enjoy a 55-agency communications cooperative.  

    The PCWIN radio network incorporates standards-based Project 25, phase II digital technology. This highly robust system will expand our County’s radio transmission capacity, extend radio coverage to some of the most remote parts of Pima County, and enhance the reliability of voice radio transmissions for its users. Radio calls will be clearer and more understandable-especially inside buildings, a major limitation for the current systems in use. In large incidents multiple responding agencies will be able to talk to each other without swapping radios between supervisors. This will lead to a better and more cohesive response to emergencies and could potentially save lives.
     
    PCWIN is governed by a Cooperative of member agencies. The governing board and committees meet regularly to develop policy and chart a strategic vision for interoperable communication in Pima County. Every member agency (large or small) has a voice in the collaborative effort to enhance communication. This collaborative style of leadership has led to improved relationships and increased understanding between its organizations and government entities-a win for the entire county.

    Information Bulletin

    Maintenance Bulletin


    Interoperable Talkgroup Schedule (ICS-205)

    Meetings Open to the Public

    The PCWIN Board of Directors

    The PCWIN Board of Directors is the overarching governing body responsible for setting strategic direction, policy formation, financial oversight, and the ongoing viability of the PCWIN Cooperative. Each Member organization of the PCWIN Cooperative will have a voting Representative on the Board of Directors.

    Information, schedules and agenda for PCWIN Board of Directors meetings can be found here.

    The PCWIN Executive Committee

    The Executive Committee is a seven member committee that is appointed by the Board of Directors and serves in advisory capacity to the Board and the Executive Director. Members of the Executive Committee are executive level members of police, fire, technology, maintenance organizations, and an Indian Community or at-large member.

    Information, schedules and agenda for the PCWIN Executive Committee can be found here.

    Meetings Open to PCWIN Members and Participants

    The Operations Working Group

    Each Member organization of the Cooperative can appoint up to four (4) Representatives, one each from police, fire, and municipal user departments, to the Operations Working Group (OWG). One representative from each Communications Center operating on the Network can also be appointed to the OWG. The OWG will function in an advisory capacity to the Executive Director and is responsible for developing procedures and policy recommendations.

    The Technical Working Group

    Each Maintenance Provider authorized by the Board of Directors may have up to three (3) representatives from their respective technical support teams as members of the Technical Working Group (TWG). The TWG shall be responsible for addressing all technical, architectural and engineering issues and maintaining Board of Director approved policies and procedures for the technical operation and maintenance of the Network. The Technical Working Group is assembled by the Executive Director.
    Tucson Fire Department

    PCWIN Members

    The new Pima County Wireless Integrated Network (PCWIN) system will enable 30 fire and law enforcement agencies from Tucson to Ajo, from Sahuarita to Mount Lemmon, and from the Rincon Valley to Avra Valley, to talk to each other by radio in real time on a single system, regardless of their jurisdiction boundaries. 

    If you are in interested in becoming a PCWIN member, please download the attached PDF and follow submittal instructions.  



    Members

    Associate Participants

    Public Safety Participants

    Emergency Medical Services Participants

    For 24/7 Maintenance Support, please call 724-7200

    The PCWIN network is maintained by two Board approved agencies: Pima County IT Wireless Services and the City of Tucson Facilities and Communications Maintenance Division. As the Network Managing Member Pima County retains ultimate responsibility for the PCWIN network. The City of Tucson partners in that effort to maintain and repair the PCWIN subscriber equipment and City of Tucson owned network backhaul equipment.

    Documents and Forms

    COMMSHOP 360 User Request Form (example)
    COMMSHOP 360 User Request Form
    COMMSHOP 360 Web Access Training Powerpoint

    Website

    COMMSHOP Website Access
    ITD Purchasing request Website

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    Pima County Wireless Integrated Network (PCWIN)

    3434  E. 22nd Street
    Tucson, AZ 85713

    (520) 724-9321 PCWIN Administration

    24 Hour Maintenance Hotline
    (520) 724-7200 Wireless Services


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