As of October 1, 2011, Pima Health System (PHS) will not be contracted with the Arizona Health Care Cost Containment System (AHCCCS). This applies to both the Acute and Arizona Long Term Care System (ALTCS) plans.
Below is information for both Pima Health System members and providers.
ACUTE PLAN
AHCCCS assigned PHS members to a new health plan in August. Please contact your plan directly:
Mercy Care
http://www.mercycareplan.com or call 1-602-263-3000
University Family Care
http://www.universityfamilycare.net or call 1-800-582-8686
Phoenix Health Plan
http://www.phoenixhealthplan.com or call 1-602-824-3700
Arizona Physicians IPA
http://www.myapipa.com or call 1-800-348-4058
Health Choice AZ
http://www.healthchoiceaz.com or call 1-480-968-6866
If you do not know your plan, please call AHCCCS, 1-800-654-8713.
ALTCS PLAN
AHCCCS assigned PHS members to either Mercy Care or Evercare Select.
To contact Mercy Care:
http://www.mercycareplan.com or call 1-602-263-3000
To contact EverCare Select:
http://www.evercareselect.com or call 1-602-331-5100
You have the option to change ALTCS health plans. You need to call AHCCCS at the phone number below no later than October 31, 2011 in order to choose a new plan. If you choose to change, you will be enrolled with the other plan beginning January 1, 2012. If you don't want to change, you do not need to do anything.
If you want to change plans, call AHCCCS customer service (Monday – Friday, 8:00 a.m. – 5:00 p.m.) at:
602-417-7100 from area codes 602, 623, and 480
1-800-334-5283 from area codes 520 and 928
Provider Information
Contact Information:
Bridgeway Claims Liaison: (for claims with dates of services
after 1/31/11)
Phone: 866-518-6843
Fax: 866-472-4568
PHS Claims Liaisons: (for claims with dates of service before 2/1/11)
Phone: 520-243-8040
Fax: 520-243-8452
Provider Relations
Phone: 866-475-3129
Medical Management/Prior Auth
Phone: 866-295-9729
Claims Processing Information:
Send Bridgeway PHS member claims for dates of service 02/01/11 – 09/30/11 to:
Bridgeway Health Solutions
P.O. Box 3040
Farmington, MO 63640
Send PHS member claims for dates of service prior to 02/01/11 to:
Pima Health System
Attn: Claims Dept.
3950 S. County Club Rd., Ste. 350
Tucson, AZ 85714
Send Dental Claims for PHS members with dates of service 02/01/11 – 09/30/11 to:
Avesis
P.O. Box 7777
Phoenix, AZ 85011-777
Provider/Member customer service 1-800-327-4462
Send Optical/Vision Claims for PHS members with dates of service 02/01/11 – 09/30/11 to:
Opticare Vision
P.O. Box 7548
Rocky Mount, NC 27804
Provider customer service 1-800-334-3937
Send claims for Pima County correctional healthcare or juvenile forensic exam services with dates of service 10/1/11 and thereafter to:
Pima County Department of Institutional Health
Attn: Claims
3950 S. Country Club Road, Suite 300
Tucson, AZ 85714