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  • Animal Noise Complaints

    Animals make noise for a variety of reasons, including protection of their owner’s property, response to new or unusual stimulus or from being left alone. However, animals that make noise routinely, over periods of time, or at disruptive times can create hard feelings between neighbors and cause them undue stress and irritability.  Please be a good neighbor and train your pet to not make excessive noise.

    The following is the current animal noise complaint enforcement process and meets the administrative hearing requirements of proof that the noise disturbs “the public peace, quiet or comfort of the neighboring inhabitants.”

    Complaints Process

    Animal noise complaints are registered with Pima Animal Care Center (PACC) by submitting a complaint form here or by calling (520) 724-5972 to speak with a PACC Noise Complaint Specialist.

    • When a noise complaint is submitted to PACC, letters are sent by PACC to the complainant and the animal owner, notifying both parties of a possible problem and requests resolution within 7 to 10 days. For anonymous complaints, a letter will be sent to the animal owner only.

    • If the noise continues, the complainant will submit a second complaint form or contact the Noise Complaint Specialist at (520) 724-5972.
    -A second letter describing the complaint will be sent to the animal owner.
    -Mediation between owner and complainant will be offered to the complainant, but is not required.
    • If mediation is unsuccessful or declined, the complainant can download a noise log or request that it be mailed to them to make a written record of animal noise incidents.

    • At least two people who reside at different addresses should complete a noise log. Noise log must include:
      -Animal description (breed, color, size, special markings, etc.)
      -Dates and durations of the noise with start and stop times, including all times marked as a.m. or p.m.
      -The log should include a minimum of 5 consecutive days with at least 2 or more entries per day.

    • Completed logs can be emailed to civilcomplaints@pima.gov or mailed to Pima Animal Care Center, 4000 North Silverbell Road, Tucson, AZ 85745, attn: Civil Complaints Dept.
      -Illegible or incomplete logs will not be accepted and will be returned.

    • Once a valid log is received and reviewed, an Animal Protection Officer will issue a citation to the animal owner that describes the nature of the complaint and lists the complaining party.

    • Both the animal owner and complainant will appear before a judge or hearing officer within the appropriate jurisdictional court as a result of the citation. 
    Fines range from $50 to $500 per offense depending on the jurisdiction. Cases will close after 6 months if no action is taken by the complainant or if the case is unfounded. Complainants may also pursue civil action of their own.

    PACC Civil Complaints Form

    If you prefer to fill out the form online instead of calling, you can do it here.

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    Animal Care Center


    4000 N. Silverbell Rd.
    Tucson, AZ 85745
    (520) 724-5900
    FAX: (520) 724-5960
    HOURS: 

    By appointment only, unless there is an emergency. If there is an emergency, please call  724-5900 and press 4.

    Martin Luther King Jr. Day, Monday, January 18, 2021: CLOSED

    Ajo Substation

    1249 N Well Rd
    Ajo, AZ 85321
    (520) 387-7502
    HOURS:

    By appointment only, unless there is an emergency. If there is an emergency, please call 724-5900 and press 4

       Monday:  11 a.m. - 1 p.m.
       Wednesday: 11 a.m. - 1 p.m.
       Wednesday: 4:30pm-6:30pm
       Friday:  11 a.m. - 1 p.m.



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