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  • New permitting software for Public Works departments

    Aug 10, 2015 | Read More News
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    Pima County launched Accela Automation (AA), a new web-based permitting software, on July 27.  This system simplifies the permit application process for building permits and other land-use actions in unincorporated Pima County.

    AA is an updated version of the county’s previous permitting software, Permits Plus, and will help people track the progress of their applications with the county. 

    Several county departments use AA including, Development Services (DSD), Transportation, Environmental Quality, Regional Wastewater, Natural Resources Parks and Recreation and Regional Flood Control, all of which have a part in the review and permitting process for private development projects. 

    “This common platform for land-based approval processes allows staff to concurrently view and act upon all plans affecting the same parcel or project area,” said Yves Khawam, Chief Building Official at DSD.

    AA also includes online links that clients can use to apply and pay for permits or check their status.  Another phase of this application will launch in the fall and clients will then have online access to submit applications and documentation electronically, view review status, interact with the reviewers, pay fees, schedule inspections and view the results. 

    “The AA system should help bridge approval processes across county departments, resulting in better coordination of projects and enhanced customer service,” said Khawam.

    “The basic functions of the system like issuing permits, processing payments and resulting inspections, are up and running and enable faster service and access to information,” said DSD Director, Carmine DeBonis Jr.

    Additional features of AA include the attachment of all applications, documents and other supporting electronic files to records and routing among staff and clients with limited manual intervention.  Records associated with a parcel or project are also automatically linked together in historical order to provide better access to related documents.