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  • Consumer Protection Law

    A new Arizona consumer protection law, A.R.S. 44-1763, requires increased clarification to homeowners from solar leasing companies about the cost of the systems they install over the contract life.  The companies must also guarantee whatever performance they promise for the modules.  Consumers will have at least three days to cancel a contract after signing.  The law is effective January 1, 2016.

    The Solar Energy Industries Association (SEIA) is the voice of the solar industry at the federal and state level, advocating for the protection and expansion of the U.S. market for all solar technologies.  They represent the entire solar industry, and in an effort to protect consumers and develop best practices, they created guiding principles in a booklet entitled SEIA Solar Business Code.  The Code is voluntary, but it has been agreed to by all SEIA members.

    In addition, any complaints about fraudulent or deceptive acts by solar installers should be reported to the Better Business Bureau, the Arizona Registrar of Contractors, or the Arizona Attorney General's Consumer Fraud unit.