Community Action Agency

COVID-19 Response

The Pima County Community Action Agency has a new hotline to serve those seeking aid from the COVID-19 Rental Eviction Assistance Program that is funded through the Arizona Department of Housing.

Eligibility information and the application is available at the Department of Housing website.

Individuals are urged to complete the online application, but those without internet access can call the state’s 2-1-1 hotline for assistance.
  1. Press 8 for COVID-19
  2. Pick a language, press 1 or 2
  3. Press 5 for Eviction Prevention
The new Pima County CAA Hotline is 520-724-2505.

Staffers will answer questions regarding the status of an application, provide forms that are required for processing, offer direction and assistance to submit pending information, and direct applicants to other resources.

For more information:

FLYER: What Tenants Need to Know During COVID-19

Community Action Agency

The Pima County Community Action Agency mission is to assist low-income individuals and families with reaching higher levels of economic and social self-sufficiency through the delivery of basic needs services and to advocate for low-income individuals. Community Action Agency (CAA) will deliver services in a respectful, timely, and compassionate manner.

As the designated Community Action Agency (CAA) since 1981, the CAA office has established excellent partnerships with many community-based organizations.  Major partners include our seven (7) Emergency Services
CAA logoNetwork agencies, eleven (11) Community Services Block Grant agencies and our five (5) LIHEAP Affiliate agencies which empower CAA to provide assistance to eligible individual and families to support basic needs, prevent homelessness, and promote self-sufficiency.  

The Community Action Agency (CAA) combats poverty and provides a safety net of basic services for low-income individuals and families in Pima County. CAA connects assistance with case management and other resources to promote self-sufficiency and economic independence. Services include:

  • Emergency Assistance
  • Food and Nutrition
  • Medical Prescriptions and Supplies
  • Rental/Mortgage Assistance
  • Special Needs
  • Support Services
  • Utility Assistance

The Community Action Advisory Board serves as the advisory board regarding Community Services programs and is reauthorized as part of the Community Services Block Grant Act of 1998.

The Community Action Advisory Board webpage

Discount Programs (no financial assistance)

  • Based on household size and gross monthly income.
  • Call (520) 791-5443 to determine eligibility and schedule an appointment.

Sewer Outreach Subsidy Discount Program (SOS)

Sewer Outreach Subsidy Program will provide a monthly discount for the sewer portion of their bill. The discount may be 25%, 50%, or 75%.

For more information, visit the Sewer Outreach Subsidy (SOS) Program. |  y el Español version

City of Tucson Limited Income Assistance Program for Tucson Water and Environmental Services

City of Tucson Water will provide a monthly credit to qualifying customers for the water portion of their Tucson Water bill.

Call the number above to determine eligibility and schedule an appointment.

For more information, visit the the City of Tucson Low Income Assistance Program.

Pima County is an Equal Opportunity Employer. Auxiliary aids and services are available upon request for individuals with disabilities by contacting 520-724-7700.

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Community Services, Employment and Training

Kino Service Center
Serves Dislocated Workers (persons who have been laid off)

2797 E. Ajo Way
Tucson, AZ 85713

Phone: (520) 724-7700
Fax: (520) 724-2799
TTY: (520) 724-6778

Rio Nuevo Service Center
Serves Unemployed Adults
Tortolita Building
340 N. Commerce Park Loop
Tucson, AZ 85745

Phone: (520) 724-7650
Fax: (520) 724-1266

Youth Employment
Serves Youth/Young Adults
Sentinel Building, 2nd Floor
320 N. Commerce Park Loop
Tucson, AZ 85745

Phone: (520) 724-9649
Fax: (520) 622-1633

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