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Pima County FAQs

Do you or a loved one needs help paying a utility bill? Or have you been trying to adopt the perfect pet?

Because it’s not every day that you need those kinds of questions answered, we’ve created this new section to highlight some of the most frequently asked questions received by our Pima County operator. 

How can I get assistance with paying or lowering the bill on my utilities?


CatThe Pima County Community Action Agency mission is to assist low-income individuals and families with reaching higher levels of economic and social self-sufficiency through the delivery of basic needs services and to advocate for low-income individuals. If you qualify, you can get help with things like paying your utilities, rent and mortgage assistance, food and nutrition and more. 

Learn more at the Community Action Agency website or the Emergency Services Network website.

I want to adopt a pet. Where should I start?

Pima Animal Care Center is the community's only open-admission shelter. They have the largest selection of adoptable dogs, cats, puppies and kittens waiting to meet you.

You can find your new best friend at the shelter, 4000 N. Silverbell Rd., at partner PetSmart stores and online. All our adopted pets are micro-chipped, spayed or neutered, vaccinated and come with a free vet visit, too.

If you want to speak with someone about a pet, call PACC at 520-724-5900, option #2. Hours are Monday-Friday, noon-7 p.m. and weekends,  10 a.m.-5 p.m.



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Communications Office

130 W. Congress
Tucson, AZ 85701

(520) 724-9999

Monday - Friday 8 a.m. - noon and 1 - 5 p.m., except on holidays.


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