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  • Flood Control District Covid-19 response for permits

    Mar 17, 2020 | Read More News
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    Revised April 1, 2020

    Due to the Covid-19 pandemic, the District is making efforts to minimize human contact and sharing of physical documents as much as possible. With this in mind, effective immediately, the District is implementing the following guidelines:
    1. The Customer Service Counter is CLOSED to walk-in customers. In person meetings are discourage and are by appointment only. Call 724-4600 to schedule an appointment.
    2. In order to reduce the spread of the virus and comply with the Arizona State stay-at-home order, the District has significantly reduced the number of staff in the office. Approximately half of District staff, including permit review staff, are in the office on any given day. Hydrologists reviewing permits are working every other day. This has been deemed to be the rotation that will have the least impact on permit processing and turn around times, but is subject to change as necessary. 
    3. If you need floodplain information or have questions regarding a permit application please call 724-4600 to be directed to a hydrologist. If you know the hydrologist working on your project, you are encouraged to email that person directly.
    4. Unless a paper copy of a permit, covenants or Elevation Certificate are specifically requested by the applicant, each of these documents will be transmitted to the applicant electronically.
    5. The District will temporarily allow permit holds to be released based on an electronic copy of an Elevation Certificate or As-built Certificate. Mail the originals to the District via post mail to the address below.
    6. When possible, the District will delay the required return of covenants until an inspection hold (to be determined by the type of project). This will provide applicants and owners more time to receive the covenants electronically, get them signed/notarized, and return the original, signed documents to the District by post mail to the address below.
    7. The District will issue permits for many minor projects without requiring an applicant/owner signature as long as the District has gone over the conditions of the permit over the phone.
    8. For permits that must still be signed by the applicant/owner, the District will email the permit document to the applicant, who will then be asked to sign the document, scan it or take a photo of it with your phone, and email it back to the District.

    The District may implement additional measures as needed or as the situation changes. The District expects the Covid-19 pandemic to eventually affect staffing levels to the point where it may take longer than usual to review and issue permits. If that happens, your patience will be greatly appreciated. Rest assured that the District is making every effort to reduce the impact of the outbreak on our services, but our priority is in keeping our community safe.
    Hoping that you and yours stay healthy and safe.