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  • Board adopts temporary rules for attractions, hotels and resorts

    May 15, 2020 | Read More News
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    Visitor CenterAt its May 13 meeting, the Pima County Board of Supervisors adopted temporary regulations to assist attractions, hotels and resorts with safe and healthy reopening while the COVID-19 pandemic is ongoing.

    Pima County attractions draw tourists year-round and in the summer it’s common to see hotels and resorts become staycation destinations as families enjoy pools and other amenities. Recognizing the opportunities for enjoyment these places bring to locals and visitors, Pima County has created temporary regulations to help these businesses resume operations safely.  

    “We’re excited to begin the process of slowly and safely reopening Pima County Attractions to visitors and residents while maintaining enhanced safety procedures for attendees and staff,” Pima County Attractions and Tourism Director Diane Frisch said.

    In line with Arizona Governor Doug Ducey’s “Stay Healthy, Return Smarter, Return Stronger” Executive Order, the Pima County Health Department and the County’s Back To Business Steering Committee crafted a plan for a phased reopening of the economy that takes into consideration physical distancing and other measures to protect the public’s health and slow the spread of COVID-19. The Steering Committee included private-sector and government leaders, and dozens of representatives of large and small businesses, including members from various local attractions and lodging industries.  

    The following protective measures apply to all attractions regulated by the County’s Health Department.

    Minimum measures for the health of employees, vendors and guests include:
    • Wellness/symptom checks, including temperature checks for all attraction personnel, and where possible for vendors, contractors, third party delivery service workers, etc. as they arrive on premises and before opening of an attraction. Patron wellness checks are recommended but not required.
    • Cloth masks and frequent hand-washing is required for all staff and volunteers.
    Minimum operation measures include:
    • Physical and electronic signage posting at the attraction entrance of public health advisories prohibiting individuals who are symptomatic from entering the premises.
    • Indoor occupancy limited to 50 percent or lower unless physical distance standards can be achieved with higher occupancy. Outdoor attractions are also limited in capacity by social distancing and the ability of the attraction to clearly monitor attendance in the outdoor space.
    • Attendance by reservation or advance ticketing is strongly encouraged to control guest entry and exit to comply with physical distancing.
    • Physical distancing of 6 feet minimum throughout the attraction.
    • Clearly marked 6-foot spacing marks throughout the attraction, along entrances, hallways, restrooms and all exhibits. Frequently touched indoor/outdoor exhibits or any exhibit that would not allow physical distancing should be closed.
    • Hand sanitizers available at entrances to the attraction, restrooms and in employee work areas.
    • Elimination of self-service stations including water fountains, unless touchless. Nothing prohibits the serving of bottled water.
    • Sanitize customer areas through-out the attraction with EPA-registered disinfectant, including but not limited to: entry and exit points, and tables or chairs open to the public.
    • Post cleaning log documents online and at the entrance documenting cleaning of all public areas (inclusive of counter tops, door handles, waiting areas, etc.) at least every 2 to 3 hours.
    Attractions should also consider implementing touchless payment methods if available.

    For hotels and resorts, most of the measures center around its pools and other amenities. The Board-adopted regulations are as follows:

    Minimum employee, vendor, and guest health and wellness measures: 
    • Wellness/symptom and temperature checks for all personnel, and where possible for vendors, contractors as they arrive on premises and before opening of a pool. 
    • Similar symptoms and temperature checks for guests are optional. 
    • Cloth masks and gloves and frequent hand-washing is required for all staff. 
    Minimum operation measures: 
    • Physical (and website) signage posting at the pool or gym entrance of public health advisories prohibiting individuals who are symptomatic from entering the premises. 
    • Indoor occupancy limited to 50 percent or lower unless 6-foot physical distance standards can be achieved with higher occupancy. 
    • Clearly marked 6-foot spacing marks at entrances, hallways, restrooms and any other location within the gym or pool where patrons may queue or congregate. 
    • Physical distancing of 6 feet minimum between fitness equipment, deck loungers, chairs and/or tables.  
    • Elimination of self-service stations including water fountains, unless touchless. Nothing prohibits the serving of bottled water. 
    • Hand sanitizers available at or near entrances to the facility, restrooms and in employee work areas. 
    • Sanitize customer areas and high-touched surface areas after each sitting or equipment use with EPA-registered disinfectant. 
    • Implement cashless and/or minimal touch payment methods if possible. 
    • Post documentation cleaning logs on line and at the entrance documenting cleaning of all public areas (inclusive of counter tops, door handles, waiting areas, etc.) at least every 2 to 3 hours. 
    In addition, those attractions, hotels and resorts that have a restaurant component must also comply with the temporary protective regulations established for restaurants and other dine-in establishments. See Section 1 of the Board of Supervisors Proclamation.

    Inspectors from Pima County’s Consumer Health and Food Safety Program will work with operators on compliance during regular inspections. All establishments that document adherence to the minimum best practice standards for attractions, and restaurant components if they have any, will earn a Pima County Best Practice Pledge badge that can be displayed electronically or physically to provide a visible symbol of the commitment to the community's health and wellbeing.

    Pima County’s public health experts played an integral role in forming these Board-adopted regulations so that businesses could protect their employees and the public. These temporary, enforceable regulations will remain in place for the duration of Governor Ducey’s orders. To see the full text and other information please see this May 13 Memorandum