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  • Sewer Outreach Subsidy (SOS) Program

    En Español

    Subsidy Program for Low-income Customers

    This low-income subsidy program was authorized by the Pima County Board of Supervisors in response to concerns about the ability of low-income residents to pay steadily increasing sewer rates. Rate increases have been necessary to meet rising costs associated with operations and maintenance, rehabilitation of aging sewer infrastructure, and mandated projects to meet increasingly stringent environmental standards.

    The Sewer Outreach Subsidy program has a tiered rate structure based on federal poverty guidelines. Depending on income and household size, customers may qualify for a 25%, 50%, or 75% discount on their monthly sewer fees including the flat monthly service fee of $13.00.

    To be eligible for a discount on the monthly sewer user fees, customers must meet the following guidelines:
    • Be a residential sewer customer
    • Have a water/sewer bill in their name
    • Meet income guidelines

    How is income determined?

    Income is considered the combined income of all persons who live in the home, including (but not limited to):
    • Salary
    • Child Support
    • Alimony
    • Interest Earnings
    • Rental Income
    • Supplemental Security Income
    • Social Security
    • Veteran Disability
    • Retirement Benefits

    How can I apply for the low-income subsidy?

    The Pima County Regional Wastewater Reclamation Department has partnered with the Pima County Community Action Agency (PCCAA) to administer the program.

    An appointment with PCCAA is required to determine eligibility. To schedule an appointment, please call (520) 791-5443. You must provide the following at your appointment:
    • Picture ID
    • Proof of income for the last thirty days
    • Your wastewater utility bill

    Residents should not call RWRD as no one in the Department is authorized to determine eligibility or approve applications.

    Federal Poverty Guidelines

    (Based on FFY 2019 Federal Guidelines)

    100% Poverty Level = 75% Reduction

    Persons
    in Family
    Annual
    Income
    Monthly
    Income
    1 $12,490 $1,041
    2 $16,910 $1,409
    3 $21,330 $1,778
    4 $25,750 $2,146
    5 $30,170 $2,514
    6 $34,590 $2,883
    7 $39,010 $3,251
    8 $43,430 $3,619

    Add $4,420 for each additional person over 8

    125% Poverty Level = 50% Reduction

    Persons
    in Family
    Annual
    Income
    Monthly
    Income
    1 $15,613 $1,301
    2 $21,138 $1,762
    3 $26,663 $2,222
    4 $32,188 $2,682
    5 $37,713 $3,143
    6 $43,238 $3,603
    7 $48,763 $4,064
    8 $54,288 $4,524

    Add $5,525 for each additional person over 8

    150% Poverty Level = 25% Reduction

    Persons
    in Family
    Annual
    Income
    Monthly
    Income
    1 $18,735 $1,561
    2 $25,365 $2,114
    3 $31,995 $2,666
    4 $38,625 $3,219
    5 $45,255 $3,771
    6 $51,885 $4,324
    7 $58,515 $4,876
    8 $65,145 $5,429

    Add $6,630 for each additional person over 8

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    Wastewater Reclamation

    201 N. Stone Ave., 8th Fl.
    Tucson, AZ 85701

    (520) 724-6500

     

    Community Relations
    (520) 724-6543


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