COVID-19 Response
The Pima County Community Action Agency (CAA) has a hotline at
520-724-2505 to serve those who applied to the COVID-19 Rental Eviction Assistance Program that was funded through the Arizona Department of Housing.
Although that program is no longer accepting new applications, CAA staff may answer questions regarding the status of an application, provide forms that are required for processing, offer assistance to submit pending information, and direct applicants to other resources -- including with utilities.
For more information about other rental assistance and eviction protection, including forms and checklists for tenants/landlords, go here:
pima.gov/RentHelp.
For more information about financial assistance with bills from Pima County or City of Tucson utilities, go here:
pima.gov/UtilityBillsHelp
Community Action Agency
The Pima County Community Action Agency mission is to assist low-income individuals and families with reaching higher levels of economic and social self-sufficiency through the delivery of basic needs services and to advocate for low-income individuals. The Community Action Agency (CAA) will deliver services in a respectful, timely, and compassionate manner.
As the designated Community Action Agency since 1981, the CAA office has established excellent partnerships with many community-based organizations. Major partners include our seven Emergency Services Network agencies, 11Community Services Block Grant agencies and our five LIHEAP Affiliate agencies, which empower CAA to provide assistance to eligible individual and families to support basic needs, prevent homelessness, and promote self-sufficiency.
The Community Action Agency combats poverty and provides a safety net of basic services for low-income individuals and families in Pima County. CAA connects assistance with case management and other resources to promote self-sufficiency and economic independence. Services include:
- Emergency Assistance
- Food and Nutrition
- Medical Prescriptions and Supplies
- Rental/Mortgage Assistance
- Special Needs
- Support Services
- Utility Assistance
Contact the Community Action Agency at 520-724-2667 for non-COVID-related assistance (Hours: Monday-Friday, 8:30-10:30 a.m.).
The Community Action Advisory Board serves as the advisory board regarding Community Services programs and is reauthorized as part of the Community Services Block Grant Act of 1998.
The Community Action Advisory Board webpage.
Discount Programs (no financial assistance)
- Based on household size and gross monthly income.
- Call (520) 791-5443 to determine eligibility and schedule an appointment.
Sewer Outreach Subsidy Discount Program (SOS)
Sewer Outreach Subsidy Program will provide a monthly discount for the sewer portion of their bill. The discount may be 25%, 50%, or 75%.
For more information, visit the Sewer Outreach Subsidy (SOS) Program. | y el Español version
City of Tucson Limited Income Assistance Program for Tucson Water and Environmental Services
City of Tucson Water will provide a monthly credit to qualifying customers for the water portion of their Tucson Water bill.
Call the number above to determine eligibility and schedule an appointment.
For more information, visit the the City of Tucson Low Income Assistance Program.
Pima County is an Equal Opportunity Employer. Auxiliary aids and services are available upon request for individuals with disabilities by contacting 520-724-7700.