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  • Community Assistance Division

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    The Pima County Community Assistance Division mission is to assist low-income individuals and families with reaching higher levels of economic and social self-sufficiency through the delivery of basic needs services and to advocate for low-income individuals. The Community Assistance Division will deliver services in a respectful, timely, and compassionate manner.


     As the designated Community Action Agency since 1981, the division has established excellent partnerships with many community-based organizations. Major partners include our seven Emergency Services Network (ESN) agencies, 11 Community Services Block Grant (CSBG) agencies and our five LIHEAP Affiliate agencies, which empower CAD to provide assistance to eligible individuals and families to support basic needs, prevent homelessness, and promote self-sufficiency.  

    Current Funding Entities: Arizona Department of Economic Security/DAAS; Wildfire, US Department of Treasury, Office of Federal Emergency Management Administration (FEMA)
    The Community Assistance Division combats poverty and provides a safety net of basic services for low-income individuals and households in Pima County. CAD connects low income individuals and households with case management and other resources to promote self-sufficiency and economic independence.

    The Community Action Advisory Board serves as the advisory board regarding Community Assistance Division programs and is reauthorized as part of the Community Services Block Grant (CSBG) Act of 1998.

    Pima County is an Equal Opportunity Employer. Auxiliary aids and services are available upon request for individuals with disabilities by contacting
    520-724-7700.

    Services include:

    • Eviction Prevention
    • Food & Nutrition
    • Medical Prescriptions & Supplies
    • Rental & Mortgage Assistance
    • Case Management
    • Special Needs
    • Support Services
    • Utility Assistance
    • Financial Literacy 
    • Utility Repair, Replacement & Deposits

    What we need from you:

    After you call or apply online you will need to gather documents necessary to determine if you are eligible to receive the services listed.

    Required Documents

    • Applicant's state issued picture ID
    • Applicant's proof of US Citizenship or Permanent Legal Residence (birth certificate, naturalization papers, permanent resident card, US passport)
    • Social security cards for all household members
    • Birth certificates for children 17 and under
    • Proof of all household income for the past 30 days (pay stubs, current award letters, etc.)
    • Rental eviction and/or late notice and/or lease
    • Current mortgage statement/coupon
    • Current utility bills (electric, gas, water) NOTE: No cable or telephone bills
    • Supporting documentation regarding the crisis that caused you to get behind in your rent/mortgage/utility payments

     

    **Additional information may be required at the time of appointment.**

    Disclaimer: Rent, mortgage and utility assistance is limited. Financial assistance may be available for eviction prevention, mortgage payment, move-in, utility, utility deposit, and utility repair/replacement assistance, as well as special needs such as dental, vision, and car repairs.

    Additional resources are also available through Community & Workforce Development Department.

    Emergency Assistance Agencies in Pima County

    Rent, Mortgage, and Utility assistance is limited and based on grant funding. Financial assistance may be available for eviction prevention, mortgage payment, move-in, utility, utility deposit, and utility repair/replacement assistance, as well as special needs such as dental, vision, and car repairs.

    Callers will be screened for potential eligibility and an appointment may be scheduled based on available funds and/or appointments.

    Callers will be screened for potential eligibility and an appointment may be scheduled based on available funds and/or appointments.

    ALL financial assistance programs are based on income eligibility and the availability of funds and/or appointments. 

    Required documents

    These documents are required for all types of assistance applications. Once you have all the documents listed here, please call the numbers below to request an appointment.

    • Applicant’s state-issued picture I.D.
    • Applicant’s proof of U.S. Citizenship or Permanent Legal Residence (birth certificate, naturalization papers,
    • permanent resident card, U. S. passport)
    • Social security cards for all household members
    • Birth certificates for children 17 and under
    • Proof of all household income for the past 30 days (pay stubs, current award letters, etc.)
    • Rental eviction/late notice and/or lease
    • Current mortgage statement/coupon
    • Current utility bills (electric, gas, water) – no cable and/or telephone bills
    • Supporting documentation regarding the crisis that caused you to get behind in your rent/mortgage.
    Additional information may be required at the time of appointment.

    Pima County Emergency Services Network Agencies

    These agencies do not accept walk-ins. Please call for an appointment.

    Pima County Utility Assistance Affiliates

    These agencies provide only utility assistance and do not accept walk-ins. Please call for an appointment.
    • St. Vincent de Paul St. Elizabeth Ann Seton -- (520) 219-7631, Northwest area
    • Arivaca/Amado area ONLY -- Arivaca Coordinating Council, (520) 398-2771 
    • PPEP Utility Assistance-- (520) 770-2506
    • St. Vincent de Paul Santa Catalina -- (520) 825-8288, Catalina area
    • Green Valley, Sahuarita, Amado – SOS Only -- Salvation Army Green Valley, (520) 625-3888

    Discount Programs (no financial assistance)

    • Based on household size and gross monthly income.
    • Call (520) 791-5443 to determine eligibility and schedule an appointment.

    Sewer Outreach Subsidy Discount Program (SOS)

    Sewer Outreach Subsidy Program will provide a monthly discount for the sewer portion of their bill. The discount may be 25%, 50%, or 75%. For more information, visit the Sewer Outreach Subsidy (SOS) Program. |  y el Español version

    City of Tucson Limited Income Assistance Program for Tucson Water and Environmental Services

    City of Tucson Water will provide a monthly credit to qualifying customers for the water portion of their Tucson Water bill.

    Call the number above to determine eligibility and schedule an appointment.

    For more information, visit the the City of Tucson Low Income Assistance Program.

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    Community and Workforce Development

    Kino Service Center
    (Dislocated worker)
    2797 E. Ajo Way
    Tucson, AZ 85713

    (520) 724-7700

    Community Development
    (Home Repair, CDBG, HOME)
    2797 E. Ajo Way
    Tucson, AZ  85713

    Phone: (520) 724-2461
    Fax: (520) 724-6796

    Veterans Workforce Center
    2801 E. Ajo Way
    Tucson, AZ 85713

    (520) 724-2646

    Rio Nuevo Center
    (Unemployed adults)
    340 N. Commerce Park Loop
    Tortolita Building
    Tucson, AZ 85745

    (520) 724-7650

    Sullivan Jackson Employment Center
    (Homeless individuals)
    400 E. 26th Street
    Tucson, AZ 85713

    (520) 724-7300

    Youth Employment Center
    320 N. Commerce Park Loop Sentinel Building, 2nd Floor
    Tucson, AZ 85745

    (520) 724-9649

    Housing Center (El Banco)
    (Community Assistance Division)
    801 W. Congress Street
    Tucson, AZ 85745

    (520) 724-2460

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