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  • Emergency Services Programs

    For information on rental assistance and eviction protection needed because of financial hardship related to the coronavirus, visit our webpage, What Tenants Need to Know During COVID-19. Learn more about ongoing County assistance programs amid COVID-19 through the Community & Workforce Development Department.

    Funding is limited. Apply NOW for rental assistance.

    Did you get behind on rent because of a COVID-19 related hardship? If so, click the button below to begin an initial request for assistance through the Arizona Department of Housing (ADOH) or call toll free 2-1-1 to apply via telephone or for help completing the application.

    You will need:
    • Your state-issued photo I.D.
    • A copy of your current lease
    • Documents proving the crisis that caused you to get behind on your rent
    You may be eligible for up to $2,000 per month, for multiple months if needed. The payment goes directly to the landlord.

    Below is a list of other agencies that may be able to help as well.

    After you apply for rental assistance

    Your application is routed to the Pima County Community Action Agency (CAA), which can:
    • Answer questions regarding the status of an application
    • Provide forms required for processing
    • Offer help to submit pending information
    • Direct applicants to other resources.
    For questions related to COVID-19 rent help, call the CAA hotline at 520-724-2505.

    NOTE: Incomplete applications can NOT be processed, so be sure all your documents are uploaded.

    If you also need utility assistance, let the CAA staff person know immediately.

    Emergency Assistance Agencies in Pima County

    Rent, Mortgage, and Utility assistance is limited. Financial assistance may be available for eviction prevention, mortgage payment, move-in, utility, utility deposit, and utility repair/replacement assistance, as well as special needs such as dental, vision, and car repairs.

    Callers will be screened for potential eligibility and an appointment may be scheduled based on available funds and/or appointments.

    Callers will be screened for potential eligibility and an appointment may be scheduled based on available funds and/or appointments.

    ALL financial assistance programs are based on income eligibility and the availability of funds and/or appointments. 

    Required documents

    These documents are required for all types of assistance applications. Once you have all the documents listed here, you may call the numbers below to request an appointment.

    • Applicant’s state-issued picture I.D.
    • Applicant’s proof of U.S. Citizenship or Permanent Legal Residence (birth certificate, naturalization papers,
    • permanent resident card, U. S. passport)
    • Social security cards for all household members
    • Birth certificates for children 17 and under
    • Proof of all household income for the past 30 days (pay stubs, current award letters, etc.)
    • Rental eviction/late notice and/or lease
    • Current mortgage statement/coupon
    • Current utility bills (electric, gas, water) – no cable and/or telephone bills
    • Supporting documentation regarding the crisis that caused you to get behind in your rent/mortgage.
    Additional information may be required at the time of appointment.

    Pima County Emergency Services Network Agencies

    These agencies do not accept walk-ins. Please call for an appointment.

    Pima County Utility Assistance Affiliates

    These agencies provide only utility assistance and do not accept walk-ins. Please call for an appointment.
    • St. Vincent de Paul St. Elizabeth Ann Seton -- (520) 219-7631, Northwest area
    • Arivaca/Amado area ONLY -- Arivaca Coordinating Council, (520) 398-2771 
    • PPEP Utility Assistance-- (520) 770-2506
    • St. Vincent de Paul Santa Catalina -- (520) 825-8288, Catalina area
    • Green Valley, Sahuarita, Amado – SOS Only -- Salvation Army Green Valley, (520) 625-3888

    Discount Programs

    Sewer Outreach Subsidy Discount Program (SOS)

    Sewer Outreach Subsidy Program will provide a monthly discount for the sewer portion of their bill. The discount may be 25 percent, 50 percent, or 75 percent.

    For more information, visit the Sewer Outreach Subsidy (SOS) Program. |  y el Español version

    City of Tucson Limited Income Assistance Program for Tucson Water and Environmental Services

    City of Tucson Water will provide a monthly credit to qualifying customers for the water portion of their Tucson Water bill. Call 520-791-5443 to determine eligibility and schedule an appointment.

    For more information, visit the the City of Tucson Low Income Assistance Program.

    Pima County is an Equal Opportunity Employer. Auxiliary aids and services are available upon request for individuals with disabilities by contacting 520-724-7700.


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    Community and Workforce Development

    Kino Service Center
    (Dislocated worker)
    2797 E. Ajo Way
    Tucson, AZ 85713

    (520) 724-7700

    Veterans Workforce Center
    2801 E. Ajo Way
    Tucson, AZ 85713

    (520) 724-2646

    Rio Nuevo Center
    (Unemployed adults)
    340 N. Commerce Park Loop
    Tortolita Building
    Tucson, AZ 85745

    (520) 724-7650

    Sullivan Jackson Employment Center
    (Homeless individuals)
    400 E. 26th St.
    Tucson, AZ 85713

    (520) 724-7300

    Youth Employment Center
    320 N. Commerce Park Loop Sentinel Building, 2nd Floor
    Tucson, AZ 85745

    (520) 724-9649

    Housing Center (El Banco)
    801 W. Congress St.
    Tucson, AZ 85745

    (520) 724-2460

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